Custom Order

Custom Order process

1. Choose The Product

Cross Body ToteBag

Color availability: Beige Only
Size Customization: Available
Design Customization: Available

Patch Totebag

Color availability: Beige and Black
Size Customization: Available
Design Customization: Available

Pouches

Size Customization: Available (max Size 8×11 inches)
Design Customization: Available

2. Submit Your Design

- Provide Design Files: If you have a design ready, provide the necessary files. These could be vector files (e.g., .AI, .EPS) or high-resolution images. If you don’t have a design, Please contact us for design service.
- File formats: AI, PDF, EPS (vector preferred); high-resolution PNG or JPG also accepted
- Resolution: 300 DPI minimum
- Color mode: CMYK preferred
- Max print area: Depends on bag size.

3. Quotation and Approval

Approval Process: A digital proof (if requested) will be provided for approval before production begins.
We will provide a quote based on your specifications. This should include costs for design, materials, labor, and shipping.
Production will not begin without your written approval.
Once approved, no changes can be made and we are not liable for any errors or omissions found afterward.

4. Shipping and Delivery

Finalize Shipping Details: Confirm the shipping details, including address, preferred shipping method, and estimated delivery date. Generally custom orders takes 8 to 10 working days.
Tracking: Once shipped, you can ask the tracking details from us.

Disclaimer for Custom Bag Orders

Design and Approval:
- Design Submission: The customer is responsible for providing accurate design files and specifications. Any errors in design or specifications provided by the customer will be the customer’s responsibility.
- Approval Process: A digital proof and/or physical sample (if requested) will be provided for approval before production begins.
- Minor edits (e.g., resizing, centering, color matching) may be made to optimize printing. You will be notified if any significant changes are required.
- If extensive graphic editing is needed, additional design fees may apply. We will inform you before proceeding.
Production Tolerances:
- Color Variations: While every effort is made to ensure color accuracy, slight variations in color may occur due to differences in materials, printing processes, and monitor settings.
- Size Tolerances: There may be minor variations in the dimensions of the final product due to the nature of the materials and the manufacturing process. These variations are within industry standards.
Lead Times and Delays:
- Estimated Lead Times: The lead times provided are estimates based on current production schedules and material availability. Delays can occur due to factors beyond the manufacturer’s control, such as supply chain disruptions or shipping delays.
- Communication: We will communicate any significant delays to the customer as soon as they are known.
Quality Assurance:
- Quality Control: We follows stringent quality control procedures. However, the customer should inspect the final product upon receipt. Any defects or issues must be reported within 2-3 days of delivery.
- Minor Imperfections: Minor imperfections that do not affect the functionality or overall appearance of the bag may occur and are considered acceptable within industry standards.
Returns and Refunds:
- Custom Orders: Custom orders are non-refundable and non-returnable unless there is a manufacturing defect or an error that deviates from the approved proof and specifications.
- Defective Products: If a product is found to be defective, the manufacturer will replace or repair the item at no additional cost to the customer, provided the defect is reported within 2-3 of delivery.
Payment:
- Cod is not available for the custom order, Customer has to pay in advance for the custom order.