• Please note that items on sales and promotions are not eligible for exchange.
• The product is in a re-saleable condition.

• Items must be unused, unwashed, and have original tags attached and returned in their original packaging.
• We are not liable for any exchange packages that may become lost or stolen in-transit. Please keep your proof of postage when shipping back your exchange item.
• All exchange must include an order packing slip or return invoice that clearly indicates which items are being returned. If invoice is lost or torn please contact us within 48 hours contact us
• Damaged, defective, or incorrect items must be reported within 24 hours of delivery.

Exchange in case of damage or incorrect item will be free of charges.

At BlingTote, we strive to provide high-quality products that meet our customers’ needs. Consequently, if a problem occurs with the product the problem is caused by manufacturing defects in material and workmanship, Blingtote will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. 

1. Eligibility for Warranty Claim

To be eligible for a warranty claim, the product must have been purchased from us and be covered by our warranty. 

2. Warranty Claim Procedure

To file a warranty claim for a damaged product, please follow these steps:

a. Contact our customer service team at [contact information] within 30 days of receiving the product to initiate the warranty claim process.

b. Provide your order number, the product name, and a detailed description of the damage.

c. Our customer service team may request additional information or documentation to verify the damage.

d. If the damage is covered by our warranty, our customer service team will provide you with instructions on how to return the product for replacement.

3.  Replacement

If the damage is covered by our warranty, we will replace the product at no cost to you. If the product is no longer available, we will offer a comparable replacement product.

4. Shipping and Handling

We will cover the cost of shipping and handling for the replacement product to be sent back to you.

5. Exclusions

The following situations are not covered by our warranty:

a. Damage caused by misuse, abuse, or neglect.

b. Damage caused by accidents or natural disasters.

c. Damage caused by unauthorized repairs or modifications.

d. Normal wear and tear.

• If  the product design starts flaking within a 30 days time period. 
• The product colors are bleeding excessively. 

1. Prepare the Item for Return:

   • Ensure the item is in its original condition, including any tags, packaging, or accessories.

   • If applicable, repackage the item securely to prevent damage during transit.

2. Include Necessary Documentation:

   • Enclose a copy of the original order confirmation or packing slip and attach it to the package. This helps facilitate the processing of your return.

3. Contact Customer Service for Authorization:

   • Reach out to our customer service department to request authorization for the Exchange.

   • Provide details such as your order number, reason for exchange, and any specific instructions or preferences regarding the exchange.

4. Receive Exchange:

   • For exchanges, the replacement item will be processed and shipped within 7-9 working days.

   • Our Rider will come with the replacement item and exchange the item with you. Please ensure your availability at the time of replacement.