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theblingtote.com

Totebags Company

At The Bling Tote, your happiness matters most. If something isn’t quite right, don’t worry—we’ve got you covered with a simple, hassle-free return and exchange process.

Return & Exchange Policy

At The Bling Tote, we want you to love your purchase. If something doesn’t work out, here’s how you can return or exchange it easily. 

  • Items can be returned or exchanged within 2 days of delivery.
  • Products must be unused, unwashed, and in their original condition with all tags/packaging intact.
  • Custom or personalized orders are not eligible for return.

🔁 Exchanges

  • Request an Exchange

    • Contact us on instagram or WhatsApp your order details at +923344422884.

    • Tell us which product you’d like to exchange and what you’d like instead.

  • Prepare Your Package

    • Please repack the tote in the same condition you received it (unused, with all tags and original packaging).

    • Make sure it’s safely packed for pickup.

  • Rider Pickup & Drop-off

    • Our rider will arrive with your replacement tote.

    • At the same time, they’ll collect your original tote from you.

    • This ensures a smooth swap at your doorstep—no extra hassle!

  • Exchange Charges

    • A flat PKR 500 exchange fee applies to cover two-way delivery.

    • If the exchange is due to a wrong or defective item, no charges apply—we’ll cover everything.

💸 Refunds

  • Refunds are issued only for eligible returns (not exchanges).

  • Processed back to your original payment method within 7–10 business days after we receive your item.

  • Shipping charges are non-refundable.

🚚 Return & Exchange Shipping

  • Customers are responsible for sending the item back to us via courier.

  • Once we verify the return, we’ll refund the payment asap.